Privacy Policy

Introduction

This Privacy Policy explains how blueharborium AG ("we," "our," or "us") collects, uses, processes, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws within the European Union.

Data Controller Information

The data controller for your personal information is:

Data We Collect

We collect various types of information in connection with your use of our website and services. The data collection includes both information you provide directly and information we collect automatically through your interactions with our website.

Information You Provide

• Contact information (name, email address, phone number)
• Company information when you contact us
• Messages and communications you send to us
• Information provided in forms on our website

Information We Collect Automatically

• IP address and location data
• Browser type and version
• Pages visited and time spent on our website
• Referral sources and website navigation patterns
• Device information and screen resolution

How We Use Your Information

We use the collected data for various legitimate business purposes. How we use your information depends on the services you use and your preferences. The use of your data is always based on a legal basis as required by GDPR.

Primary Uses

• Responding to your inquiries and providing customer support
• Delivering our services and fulfilling contractual obligations
• Communicating about our services and business updates
• Improving our website functionality and user experience
• Ensuring website security and preventing fraud
• Complying with legal obligations and regulatory requirements

Legal Basis for Processing

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: When processing is necessary to fulfil our contractual obligations
• Legitimate Interest: For business operations, security, and improvement of our services
• Legal Obligation: When required to comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who assist us in operating our website and conducting business
• When required by law, legal process, or government request
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer, merger, or acquisition

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The specific retention periods depend on the type of data and the purpose for which it was collected.

• Contact form submissions: 3 years from last contact
• Website analytics data: 26 months (Google Analytics default)
• Cookie consent records: 12 months
• Legal and compliance records: As required by applicable law

Your Rights

Under GDPR and other applicable privacy laws, you have several rights regarding your personal data. These rights include the ability to control how your information is processed and used by our organisation.

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the contact information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection and security

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

We primarily process data within the European Economic Area (EEA). If we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard contractual clauses approved by the European Commission
• Binding corporate rules or certification schemes

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your personal data in accordance with applicable law.